Job Description
We are seeking a strategic and hands-on Transportation Manager to lead all aspects of transportation operations within a Fulfillment Center (FC). This role is responsible for overseeing a large and complex delivery network that includes nearly 400 home delivery drivers, a group of 20+ CDL drivers, and third-party logistics partners. The Transportation Manager will directly manage a team of 10+ supervisors and 4 dispatchers across multiple departments, ensuring operational efficiency, cost control, and a high level of customer satisfaction. Key responsibilities include managing the transportation P&L, optimizing routing and service levels, overseeing fleet maintenance and yard operations, and driving performance through key metrics and continuous improvement initiatives. The role requires daily engagement with drivers and frontline staff, fostering a culture of accountability, ownership, and open communication. The manager will also collaborate with internal teams such as the centralized call center and network strategy group to enhance the delivery experience and reduce operational bottlenecks. This is a fast-paced, ever-evolving environment where the ability to multitask, stay organized, and lead through change is essential. The ideal candidate will be a proactive leader who takes full ownership of team results, drives improvement, and is comfortable navigating conflict and coaching conversations to build a strong, high-performing culture.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5+ years total leadership experience, including 1–2 years managing supervisors (flex on industry relevancy in transportation, warehouse, industrial, manufacturing, etc.)
Proven ability to lead large teams - must have directly overseen at least 10 staff members
Strong leadership presence with a willingness to hold teams accountable, have tough conversations, and navigate conflict constructively.
Highly organized and capable of multi-tasking in a fast-paced, evolving environment
Demonstrated ability to drive KPIs, lead process improvements, and follow through on performance metrics.
High level of ownership - must take full responsibility for team outcomes
Comfortable with daily coaching conversations, especially with frontline staff and drivers
Must show initiative, a desire to learn, eagerness to advance professionally.
Nice to Have Skills & Experience
Bachelors degree
Experience in transportation/dispatch
Experience in start-up or dynamic operations is a plus
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.