Job Description
The AI Digital Experience Developer will own the full lifecycle of customer-facing AI experiences — from development through automated deployment to performance analytics. This role directly accelerates the velocity at which the CoE delivers revenue-impacting digital experiences across all of the clients brands.
Compensation:
$45/hr to $55/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
AI-Powered Experience Development (40%)
•Design, build, and maintain interactive digital experiences — product recommendation quizzes, conversational assistants, intelligent search interfaces — across all SSB DTC brands
•Develop reusable component libraries and frameworks that enable rapid multi-brand deployment
•Integrate AI/ML models into customer-facing experiences — recommendation engines, natural language processing, personalization logic
•Leverage AI-assisted development tools and workflows (Claude Code, GitHub Copilot) to accelerate delivery cycles
•Ensure all experiences meet performance, accessibility, and responsive design standards across devices
Digital Platform Automation & Integration (30%)
•Automate page provisioning, content deployment, and experience publishing through platform APIs (AEM, Shopify)
•Build and maintain CI/CD pipelines for digital experience deployment — reducing manual handoffs and accelerating time-to-live
•Create automated workflows for cross-brand content management and template synchronization
•Develop integration scripts and tools that connect AI experiences with the existing digital platform infrastructure
•Maintain deployment documentation and runbooks for repeatable, self-service experience launches
Digital Analytics & Performance (30%)
•Instrument all digital experiences with conversion tracking, engagement metrics, and revenue attribution (AOV, conversion rate, funnel progression)
•Build and maintain analytics dashboards that provide real-time visibility into experience performance across brands
•Implement A/B testing frameworks to optimize experience variants and recommendation algorithms
•Analyze user behavior data to inform experience improvements and identify new AI-powered optimization opportunities
•Connect analytics insights to business outcomes — translating click patterns into revenue impact for stakeholder reporting
JavaScript / TypeScript- Expert, Primary language for all customer-facing digital experiences and interactive components
React / Next.js- Strong
Framework for building performant, SEO-friendly DTC experiences across all SSB brands Python Intermediate+ AI/ML integration, data processing scripts, automation tooling
CMS & Platform APIs- Strong
AEM APIs, Shopify APIs, headless CMS patterns — automating content deployment and page provisioning Analytics & Instrumentation Strong Google Analytics 4, Adobe Analytics, custom event tracking — measuring experience performance and revenue impact
Cloud Services (Azure)- Intermediate
Client runs on Azure — hosting, serverless functions, CDN, CI/CD pipelines AI/ML Integration Intermediate Consuming AI model endpoints, prompt engineering, embedding recommendation logic into UX
CI/CD & DevOps- Strong
Automated deployment pipelines, testing frameworks, infrastructure-as-code for digital experiences
Nice to Have Skills & Experience
Experience building e-commerce or DTC digital experiences with measurable conversion impact
•Background with headless CMS architectures and composable web patterns
•Familiarity with AI-assisted development tools (Claude Code, GitHub Copilot, Cursor)
•Experience with A/B testing platforms (Optimizely, LaunchDarkly, or similar)
•Knowledge of SEO, Core Web Vitals, and performance optimization for consumer-facing sites
•Experience working within or alongside an AI Center of Excellence or digital innovation team
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.