Job Description
A quick service restaurant client of Insight Global is looking for a UX Researcher to join their IT LOB focused on operators and team members of their restaurant locations. This team has been tasked with developing a UX research plan for their entire RIOT (Restaurant Intelligence Optimization Technology) space. The ideal candidates will have vast enterprise experience implementing different UX research methods, tools, and strategies with the ability to assess the current state, uncover user needs, then act on those autonomously. It would be beneficial to have a senior resource that has previous experience establishing and/or spearheading UX Research strategies at enterprise companies. This is a remote role working EST hours and may require visiting restaurants in the consultant's area to conduct user interviews with the team members. This Researcher will need to leverage statistical analysis and testing skills in order to capture data on how team members are utilizing products/applications and use that help stakeholders make more informed decisions. The pay rate for this role ranges from $50-65/hour.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
-7+ years of UX Research
-experience establishing UX research strategies in enterprise environments
-user interviews and user testing
-statistical analysis
-data drive insights with AI
-B2B and B2C experience
Nice to Have Skills & Experience
Quick service restaurant or food & beverage experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.