Job Description
A client of Insight Global is looking for a Salesforce Agentforce Consultant to provide development and guidance as the team undergoes an Agentforce implementation on their Salesforce platform. The goal is to enable customers to speak with the AI chatbot in order to accurately get a quote estimate based on features they describe of their property, device, appliance, and/or system. The ideal resource will have extensive experience with Salesforce platforms and AI, as well as recent experience acting as the Agentforce SME in an enterprise level environment. The pay rate for this role ranges based on years of experience between $70-80/hour.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Previous experience acting as an Agentforce SME
Salesforce platform expertise
AI and chat bot knowledge
Data Cloud
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.