A client in the Atlanta area is seeking a Desktop Support candidate to run with Intune projects for the organization. This role will also support the desktop team in addition to their Intune projects.
Compensation:
$27/hr to $32/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
Experience with Intune provisioning, setting up packages, setting up policies, setting up end point management with autopilot.
Experience doing Desktop/PC support like end user support, application troubleshooting and hardware support (these may be level 2 or level 3 escalations).
Experience providing C-Suite tech support at a professional level for executives
Experience installing software applications.
Experience troubleshooting POS machines (Example with POS systems they are segmented on a different VLAN (bc dont want payment transactions to be slowed down). Sometimes end users take advantage of the open port and we have to investigate and troubleshoot)
Experience troubleshooting networking issues
Experience troubleshooting VLANs
Experience troubleshooting switches and patch connections and WiFi connections (example knowing the ping command in TCPIP)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.