The HRIS SucessFactors Analyst provides support & troubleshooting for the backend HRIS team. Helping employees with payroll, benefits, and system related inquiries and tickets. The issues may also concern (but are not limited too) direct deposits, missing pay, tax changes, wage garnishments, benefits, enrollments, system navigation, and password resets. This person will be responsible for resolve and completing level 1 and 2 issues/tickets. Oversee, manage, and maintain workflows, role-based permissions, business rules, etc. in Employee Central. Conduct data audits inside of SuccessFactors frequently to ensure accurate payroll, work with the payroll team on issues and system requirements needed for our weekly/biweekly payroll cycles.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
3+ years of overall experience in an HRIS role where they are reporting on data at an executive level
1+ year of experience with UKG and SuccessFactors. Must have past experience troubleshooting Level 1 and Level 2 tickets.
Bachelor's Degree or Equivalent amount of work exp
Excellent written and verbal communication skills
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.