Director of Technical Content

Post Date

Mar 28, 2025

Location

Atlanta,
Georgia

ZIP/Postal Code

30339
US
Jun 27, 2025 Insight Global

Job Type

Perm

Category

Managerial / Professional

Req #

ATL-772330

Pay Rate

$140k - $160k (estimate)

Job Description

Product Information Management (PIM) System Ownership
Serve as the business owner of the PIM system, defining and driving its strategy, workflows, and enhancements
Oversee the management of product attributes, classifications, and data structures within the PIM system.
Collaborate with IT, sales, merchandising, and operations teams to continuously improve PIM functionality and integration with other systems
Work in partnership with the Director of Marketing Content to support marketing content needs in the PIM system

Leadership & Management
Manage a team of 3-5 direct reports, including PIM system administrators and product data associates
Hold team accountable with performance-driven goals
Hold third-party vendors accountable for meeting deadlines and adhering to contractual requirements

Data Integrity & Quality Control
Conduct routine audits to ensure data accuracy, consistency, and completeness.
Implement best practices for data governance, validation, and enrichment to enhance the quality of product information.
Proactively identify and address data discrepancies, gaps, or inconsistencies.

Process Optimization & Automation
Establish and refine processes for collecting, maintaining, and updating product data, ensuring efficiency and scalability.
Identify opportunities for automation and workflow improvements to streamline product content management.
Work cross-functionally to reduce manual data entry and improve the overall data lifecycle.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

Bachelors degree
5+ years of experience as a Technical Project Manager process improvement, AGILE, SCRUM
Strong expertise in PIM(Product Information Management) systems (e.g., EnterWorks, Salsify, Stibo, Akeneo) and experience managing product data structures.
2+ years of people management experience (an actual supervisor, not indirect management involved in project management)
Knowledge of content management best practices (including taxonomy, metadata, and product content syndication)
Experience with data audits, validation processes, and workflow automation.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.