Job Description
Insight Global is seeking a Application Support Engineer to support a mission-critical Customer Portal within their Commerce organization. This portal is heavily used daily by external customers to manage accounts, payments, product purchases, and service requests.
You will support a highly customized Java + Oracle Commerce (ATG) platform.
Technical Environment
• Backend: Java (heavily customized)
• Commerce Platform: Oracle ATG (Oracle Commerce)
• App Server: Oracle WebLogic (Tomcat/Apache exposure helpful)
• Database: Oracle + MySQL (basic SQL troubleshooting required)
• OS: Unix/Linux
• Cloud: Oracle OCI (primary), exposure to AWS/Azure helpful
• DevOps Tools: Jenkins, Git, Docker, Kubernetes (preferred)
Hourly Pay: $10-12USD
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Must-Have Qualifications
• 3+ years in Application Support / Production Support / DevOps
• Strong experience with:
o Java-based applications
o Oracle ATG / Oracle Commerce
o WebLogic or similar app servers
• Ability to:
o Write simple SQL queries for troubleshooting
o Navigate Unix/Linux environments
• Understanding of Oracle ecosystem + environments
• Strong problem-solving + ability to handle urgent, real-time issues
• Strong communication (tech + business stakeholders)
Nice to Have Skills & Experience
• Experience supporting customer-facing portals
• Performance tuning / optimization exposure
• Knowledge of ITIL processes
• Agile/Scrum experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.