Insight Global is seeking a Product Designer for a customer facing portfolio of work. This team will be supporting customer-facing designs that focus on Wearable device and a Mobile Application specific to connected consumer experiences related to a family portfolio within a Customer Experience organization, and integrations of services across portfolio channels. The product portfolio focuses on the digital life around services that are offered to customers - how customers use the service and what options they have within the service setup. Designers will join the team and work with product development and product management teams to implement and build experiences aligned with mobile products. We are seeking a designer who has experience working in enterprise environments and who can support end-to-end UX designs for mobile products, with an emphasis on design research, usability testing and writing briefs, as well as defining and unpacking the requirements to design stronger customer experiences. Candidates will have a customer-forward mentality, have strong experience designing user-centered designs, can work within complex high-touch journeys, and be strong design thinker to apply design thoughts to execution. Candidates should be comfortable taking initiative in ambiguous situations, working directly with stakeholders, collaborating in whiteboarding sessions, and have strong UX processes to work in the day-to-day environment. Teh team is very collaborative, so we are seeking a team player who is open to sharing in a design setting and can collaborate in Figma. There is a set design system candidates will work within, but there will be opportunities to make use cases for new components and visual aspects to be designed.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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4+ years of experience with UX Design at the Enterprise design level
Strong experience with the UX Design process -- ideation, research, user analysis, flow charts, prototyping, wireframing, etc.
Hands on with Figma
Great team player and collaboration skills
Experience communicating with stakeholders and using design strategy principles to make design decisions
Work experience with Slack and Google Slides
Hands on experience with usability testing and writing briefs
Strong understanding of user centered design, B2C products, design for mobile applications
Portfolio -that shows full design process and how designers came to their solution
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.