Product Designer (UX Research Focused)

We are seeking a Product Designer with a strong user experience research foundation to help design mission-critical features used daily in real-world yard management environments.

This role is ideal for someone who thrives in workflow-heavy, data-rich systems and enjoys translating operational challenges into intuitive, scalable design solutions. You will partner closely with Product, Engineering, Operations, and Customer Success teams to simplify complex processes, reduce friction in high-volume workflows, and elevate the usability of our suite of technology solutions.

Your work will directly impact yard throughput and orchestration, asset visibility, safety, execution, and decision-making across our customer base.

Key Responsibilities
• Conduct on-site user research at customer facilities (yards, warehouses, distribution centers) to observe workflows, gather voice-of-customer insights, and identify opportunities for product improvement
• Conduct qualitative and quantitative research including user interviews, usability testing, surveys, and workflow analysis
• Translate research insights into personas, journey maps, problem statements, and design opportunities
• Advocate for frontline users while balancing enterprise business goals
• Prototype user flows, wireframes, high-fidelity mockups, and interactions supporting platform feature initiatives
• Simplify multi-step workflows while maintaining accuracy, compliance, and operational integrity
• Contribute to and evolve the company's design system and interaction patterns
• Work closely with Product Managers to shape problem definition and solution strategy
• Elicit and incorporate feedback from customer support and enterprise customers
• Facilitate design reviews and communicate research findings clearly to technical and non-technical audiences
• Help embed user-centered thinking into the product development lifecycle.

Salary: $105-115K +15% based on expertise

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Bachelor’s degree in human-Computer Interaction, Interaction / Industrial / Graphic Design, Information Systems, or a related field preferred.
• 3–5 years of experience in UX, Product Design, or a related field
• Strong portfolio demonstrating research-informed design solutions
• Experience designing complex B2B SaaS platforms or workflow-driven systems
• Proven ability to conduct usability testing and synthesize findings into actionable design improvements
• Proficiency in modern design tools (Figma preferred)
• Strong systems thinking and ability to manage complexity
• Excellent communication and storytelling skills
• Exposure to Agile product development environments

Figma Make

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.