IT Support Admin

Post Date

Nov 16, 2023

Location

Alpharetta,
Georgia

ZIP/Postal Code

30009
US
Apr 23, 2024 Insight Global

Job Type

Contract-to-perm

Category

Help Desk

Req #

ATL-665084

Pay Rate

$26 - $39 (hourly estimate)

Job Description

A client of Insight Global is looking for a IT Support Admin to support their corporate HQ office in Alpharetta. They will be supporting PCs, laptops, printers, and other onsite hardware issues. They will be the "go to" person for all IT problems in Alpharetta. This person needs to be a solution provider and help continue to streamline processes. This person will be able to build their career and grow with the company.

Required Skills & Experience

* 2+ years' desktop support experience

* Strong customer service skills and follow through on tickets and issues

* Experience supporting a Windows environment

* Experience working with 0365

* Experience setting up (config and image) Desktops and Laptops, as well as troubleshooting issues with laptops and workstations

* Experience supporting printer issues local as well as network printers

* Ability to troubleshoot connectivity issues -- IP config/computer won't connect to printer/wireless connectivity

* Experience supporting office applications

* Previous wireless support

Nice to Have Skills & Experience

* Experience supporting executive level leadership

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.