An Insight Global Retail Lottery client is looking to add a Digital Account Manager to their team. This resource will play a pivotal role in building and strengthening relationships with lottery customers while supporting company goals. This position manages all aspects of the client relationship, ensuring effective use of the companys interactive programs, such as players clubs and loyalty rewards initiatives.The role is responsible for the strategy, daily operations, and continuous improvement of loyalty initiatives, encompassing comprehensive planning, execution, financial management, analysis, and optimization.
The Digital Account Manager is essential in enhancing player engagement, managing operational efficiency, and delivering valuable insights that align with business and financial goals. Through collaboration and proactive engagement, the Digital Account manager drives mutual success and fosters long-term loyalty between our client and the lottery partners.
Compensation Range: $90,000-$110,000
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- 5+ years of experience in loyalty program management, account management, or digital marketing, preferably within the gaming, lottery, or similar industries.
- Strong project management and relationship-building abilities with a focus on operational and financial efficiency.
- Proficiency in CRM systems and loyalty management platforms.
- Excellent communication and organizational skills, with a client-focused approach.
- Demonstrated success in optimizing program performance through data-driven insights.
- Ability to work collaboratively across internal teams and with external partners.
- Experience in loyalty marketing, player engagement, or customer experience management.
Plusses:
- Lottery or gaming industry experience
- Knowledge of interactive gaming solutions and digital loyalty platforms
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.