Content Strategist (Mobile App/Customer Experience)

Insight Global is seeking a Content Strategist to support a Customer Experience Design organization. The content strategist will sit onsite 3 days a week in Alpharetta, GA. The role will be focused on content strategy for an experience design team that is designing a mobile app. Candidates will be skilled in Tone, Brand and Voice, as well as creating and implementing strategy to enhance new application features. Candidates may also participate in copywriting or UX writing to be able to create new content for customer experiences. Candidates will be expected to develop strategies and execute on content to help UX Designers and Researchers expand on the companies brand and digital presence within this application and achieve their business objectives through B2C deliverables. On a day to day candidates will contribute to design reviews and Content Strategy sessions, review new prototypes to makes sure they accurately represent content strategies, and write, edit and implement writing based on customer centric mobile application goals.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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3+ years of experience in a Content Strategy role
Background with UX Writing, information architecture and page layout strategy
Knowledge of mobile app strategy and product design environments
Understanding of end-to-end customer experiences to ensure Content Strategy is consistent in voice, tone and brand construction
Proficient background of modern technology and how it integrates within design organizations or enhances design organizations
Ability to take initiative and strong attention to detail
Experience in an agile environment and communicating with stakeholders, such as UX Designers and Experience Design Managers
Understanding of Figma and design related tools
Portfolio that shows case studies of content strategy projects

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.