Job Description
This AI Technical Lead will own the end-to-end architecture of an AI platform, including agent frameworks, retrieval systems, knowledge graphs, lakehouse architecture, governance models, and the overall learning flywheel that drives continuous improvement. The role is highly strategic and highly technical, with approximately 50% of time spent hands-on coding and building foundational frameworks, prototypes, evaluation harnesses, and core platform capabilities, while the remaining 50% focuses on architecture leadership, technical roadmaps, design reviews, RFCs, vendor evaluations, and cross-team alignment. This individual will be the senior technical authority for complex architectural discussions, leading tradeoff decisions and elevating engineering standards across the AI organization. They will own the agentic architecture, including Bedrock, AgentCore, Strands, multi-agent orchestration, tool integration, MCP design, and AI guardrails. The role also carries responsibility for platform evaluation practices, retrieval quality, agent performance measurement, data quality standards, and trust architecture requirements such as tenant isolation, auditability, explainability, compliance, and hallucination prevention within a regulated legal services environment. Additionally, this leader will mentor senior engineers across data, graph, retrieval, and agent disciplines while partnering closely with product, security, legal, and executive leadership to shape long-term AI strategy, staffing plans, and technology investments, making recommendations across vendors and platforms such as Anthropic, AWS, OpenAI, and other emerging technologies based on scalability, cost, and regulatory considerations.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 10+ years of software engineering experience; 5+ years in technical leadership or architect roles.
• Production experience leading and shipping agentic AI products end-to-end — architecture, build, ship, operate.
• Deep expertise across the AI Platform stack: agents (AgentCore, Strands, Bedrock), RAG, knowledge graphs, lakehouse, governance.
• Strong harness engineering experience — has built reusable evaluation, testing, and observability infrastructure for AI systems.
• Demonstrated ability to operate at both the architectural level and the code level on complex AI systems.
• Strong AWS experience across the AI-native stack: Bedrock, AgentCore, Neptune, Athena, Redshift, Lake Formation, DMS, Aurora.
• Experience leading the technical direction of an AI team through influence — architecture, code, and design rigor — without relying on direct people-management authority.
• Strong, articulate understanding of the differences between leading software teams and leading AI teams: eval-driven over test-driven, probabilistic systems, model selection economics, faster iteration cycles, and the tight coupling between data quality and model quality.
• Production experience in multi-tenant SaaS at scale.
• Excellent written communication — able to author architectural RFCs, decision records, and technical strategy documents that align cross-functional stakeholders.
• Strong stakeholder skills — comfortable in deep technical discussions and in conversations with senior leadership, including PE/board audiences.
Nice to Have Skills & Experience
• Legal tech background or experience in another regulated industry such as healthcare or financial services.
• Familiarity with ABA Model Rules of Professional Conduct and ABA Formal Opinion 512, or equivalent AI-in-legal regulatory frameworks.
• Experience working with PE-backed companies through scaling phases.
• Experience evaluating and operationalizing AWS AgentCore and Anthropic Claude Managed Agents in production.
• Direct experience building or operating multi-tenant agent platforms with microVM-level tenant isolation.
• Experience implementing the trust architecture pillars: ethical AI, tenant isolation, observability and audit, explainability with citations, hallucination guardrails.
• Public technical voice — speaker, writer, or open-source contributor on AI engineering topics.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.