Job Description
The role will support the Delivery Management function within the Global Delivery Team.
Operating on a local, regional and global scale, the Delivery Manager manages, plans and implements multiple
transformational projects in security and technology services within one or more Firms across the
network. This position serves as the liaison between the assigned Firms(s) and Core Project teams and
will act in coordination with the Relationship Management team as a primary contact point for Territory to
address business, technical, and support matters
• Interface with the Global Tech & Network Information Security (NIS) Relationship Team to facilitate the
effective delivery and deployment of technology and cyber security products and services when technical
capabilities are required
• Coordinate and monitor large, strategic cross-functional Tech & NIS implementation projects partnering
with EMEA Member Firms on service adoption roadmap and change management
• Partner with Relationship Management team, territories, and global teams to establish an annual Tech &
NIS roadmap to support the adoption of technology
• Support the Relationship Managers in programme issue escalation, resolution, communication, and
awareness throughout the fiscal year
• Coordinate programme timelines and manage wave schedule planning
• Partnering with the territory stakeholders (CISO, CIO etc.) to facilitate effective adoption and delivery of
programs
• Oversee coordination and scheduling tasks, and support deployment and go-live checklist activities
• Assist and coordinate with the CISO and CIO through the Relationship Lead to communicate awareness
materials
• Collaborate with the Emerging Tech Function to support the adoption of new and emerging technologies
• Lead customer technical feedback reviews and ensure a smooth transition to Business as Usual (BAU).
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 3+ years of experience in a technology delivery role
- Experience working on security related IT projects
- Experience working with stakeholders to facilitate effective and efficient program delivery and building relationships
- Ability to manage multiple technical programs and effectively work collaboratively with
stakeholders in varied geographic areas
- Leadership skills
- Organizational skills
- Project management skills
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.