Data Entry Representative

Post Date

Nov 10, 2023

Location

Tampa,
Florida

ZIP/Postal Code

33607
US
Jul 05, 2025 Insight Global

Job Type

Contract

Category

Administrative Assistant

Req #

TPA-664070

Pay Rate

$12 - $18 (hourly estimate)

Job Description

An employer in Tampa, Florida is looking for a REMOTE Data Entry Representative. This person will:
Process service and access requests for various applications
Use ServiceNow as mail point of intake for tickets- Requests flow their there. They will swivel chair to whichever application they need to work on. They will provision or process that request based on the ticket. Fill out ServiceNow responses and close out the tickets. Will be taking between 45-100 tickets/service request touches per shift.
Quality check data as tickets come through, follow processes to enter data into system and close out tickets.
There will be no inbound or outbound calling in this role. All communication will be via chat, email, or through internal systems. 90% of requests are user permissioning requests.

Required Skills & Experience

Great communication, both written and verbal
Experience working with ticketing systems (preferably ServiceNow)
Working knowledge of Microsoft Office
Capable of working with little supervision and producing a high volume of work

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.