Insight Global is looking for a Customer Supply Chain Specialist. The Customer Experience Specialist will act as a liaison between the company and its customers, ensuring a seamless and positive experience. This role involves handling customer inquiries, resolving issues, and providing information about products and services. This person will be given an account to focus to ensure that work orders are fulfilled, and the customer is satisfied.
** This is not a call center environment. These consultants will be communicating with buyers and internal teams to ensure that orders are being fulfilled.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Strong background in Microsoft Office Programs (Word, Excel, PPT, Outlook)
Strong communication skills both verbal and written
High School Diploma or Equivalent
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.