Job Description
Perform the repair of endoscopes in accordance with company and OEM procedures and work instructions (Level 2 Technicians can perform level 1 repairs and the following repairs: light guide lens replacement, repair/replacement of flexible mechanism adjustment, replacement of air/water channel, control knobs, fiber optic light bundle, repair detached cable at control body, rebuild angulation system (cable replacement & bending section replacement), replace insertion tube and rewire video connector (replacement of ribbons and/or circuits).
• Adherence to established manufacturing and material control policies and procedures in compliance with ISO quality standards.
• Assist in the modification of detailed work instructions for the manufacturing, assembly and test of endoscope practices.
• Assist in the diagnosis and service of repaired endoscopes that have failed in the field.
• Comply with ISO quality standards including capturing assigned data for analysis and reporting to the customer and suppliers.
• Documents and maintain accurate records of all evaluations, repairs, adjustments, calibrations, etc. performed on all equipment.
Adheres to the Company’s Standard Operating Procedures, Quality Management System procedures, and all safety policies and procedures.
• Assist other areas of the service operations on and as needed basic
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 2 or more years of previous device endoscope repair experience for the level 2 team, 6 years for the level 3 team
• Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies with minimal guidance
• Attention to Detail, Thoroughness, Organization, Hand–Eye Coordination
• Ability to interpret schematics, prints, illustrated parts, diagrams and technical manuals
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.