Quality Manager

A water testing company is looking for a Quality Manager to join their team as a direct hire resource. This role is responsible for performing first piece, in-process, and final process and product quality audits, including visual and dimensional analysis of incoming raw materials. The position identifies and processes material non-conformances, completes Quality Alerts and Non‑Conformance Records for both internal and external suppliers, and manages product quality complaints through resolution to ensure customer satisfaction. Responsibilities include leading investigations using root cause analysis tools to ensure critical and major quality issues are fully addressed with documented corrective actions, collecting and analyzing quality data using tools such as Pareto charts, and conducting layered process audits of the Quality Management System. The role leads internal and external QMS audits, develops and maintains quality records, procedures, work instructions, and forms in accordance with ISO standards, and works closely with manufacturing to identify, recommend, and implement process improvements. Additional duties include maintaining document control files, supporting continuous improvement initiatives, properly dispositioning products per quality specifications, and placing materials into correct warehouse locations following inspection. This position leads the local Quality Team while actively contributing to the Global Quality Team, handles sensitive and confidential information, stays current through ongoing education and industry resources, maintains a safe work environment, performs other assigned duties, and consistently embraces Lovibond’s core values of Integrity, Transparency, Respect, Performance, Excellence, Accountability, and Communication. We are targeting a $110K salary.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

5+ years of experience as a Quality Assurance leader within a manufacturing environment or equivalent setting

3+ years of hands-on experience working with Quality Management Systems (QMS) in a manufacturing
organization

ISO standards experience, including compliance and audit support

Proven track record of continuous improvement, with demonstrated impact on quality, processes, or performance

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.