Health Information Specialist

Day-to-Day:
The Health Information Specialist is responsible for the day-to-day processing, maintenance, and protection of patient health information. This role supports the Health Information Management (HIM) department by ensuring medical records are accurate, complete, timely, and compliant with HIPAA regulations while delivering high-volume patient support and administrative services.
Key Responsibilities
• Maintain strict HIPAA compliance, processing Release of Information (ROI) requests, audits, amendments, and quality assurance reviews
• Support high-volume patient interactions, assisting a team managing 80–100 patient calls per day, along with general HIM reception and transcription
Process birth certificates for 20–30 newborns per day and assist with emergency assistance program processing, ensuring accuracy and regulatory compliance

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• High school diploma or GED required
• Prior experience in Health Information management, medical records or healthcare administration, including Release of Information (ROI) or document imaging with a strong understanding of HIPAA compliance and patient confidentiality.
• Ability to work efficiently in a fast‑paced, high‑volume environment with strong attention to detail and organizational skills
• Strong communication and customer service skills
• Proficiency in EMR systems and document imaging platforms

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.