Job Description
Job Summary:
We are seeking a detail-oriented and motivated IT Systems Analyst to join our team. In this role, you will evaluate and monitor the performance of our information technology systems, identify user needs, and recommend improvements to enhance efficiency and functionality. You’ll serve as the key liaison between end users and the engineering or development teams. The candidate will be responsible for supporting physicians nationwide as well as packing and putting labels on boxes.
Key Responsibilities:
• Review and analyze IT system operations to ensure optimal performance
• Gather and assess user requirements to recommend system enhancements
• Act as the primary point of contact between users and technical teams
• Follow established procedures and guidelines to carry out tasks
Work under close supervision and report to a project leader or manager
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Must Haves:
• Associate’s degree in Information Technology or a related field (or equivalent experience)
• 0–3 years of experience in IT systems analysis or a related area
• Experience in Service Central Ticketing System
• Familiarity with standard IT concepts, practices, and procedures
• Strong communication and problem-solving skills
Strong Organizational skills and patience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.