Insurance Claims Follow Up

The Hospital Billing Specialist is responsible for accurately processing hospital claims, managing patient accounts, and updating insurance information within Epic. This role requires strong hospital billing experience, comfort working in Epic throughout the day, and the ability to collaborate with a remote or hybrid team through scheduled meetings and office hours.

Key Responsibilities
• Process and work hospital billing claims within Epic
• Review, manage, and resolve patient accounts and billing issues
• Update and verify insurance information accurately in Epic
• Ensure claims are billed correctly and follow payer requirements
• Communicate with team members via team chat to ask questions and resolve issues
• Participate in biweekly team meetings (camera on)
• Attend weekly office hours to ask questions and receive guidance
• Maintain compliance with hospital billing policies and procedures

Day-to-Day Activities
• Work in Epic for the majority of the workday
• Complete mandatory Epic training (2 days) and successfully pass certification
• Participate in an additional 2 weeks of role-specific training after Epic training
• Collaborate closely with the billing team using chat, calls, and virtual meetings
Actively manage claims and accounts while ensuring insurance data accuracy

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

2+ years of Insurance Claim Follow up - in HOSPITAL
Experience working with Government Payers
HS Diploma

Professional Claims billing
Epic Experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.