Job Description
Insight Global's client is seeking a Systems Engineer with 4+ years of experience to provide onsite technical support, with a strong emphasis on software configuration, troubleshooting, and application support. This role serves as boots-on-the-ground during deployments, working independently onsite and coordinating with project managers, security teams, vendors, and other stakeholders. The individual must be comfortable managing their own time, adapting to changing plans, and supporting both software and hardware environments, including deployments aboard ships with significant travel requirements.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 3+ years of experience in a systems engineer role, or similar experience.
• Experience with Windows Server and Linux OS administration.
• Strong experience with:
○ Application installation and configuration
○ Software troubleshooting
○ Server and end device support
• Working knowledge of integrated systems such as door locks, RFID readers, CCTV systems, in-room encoders, etc.
• Strong communication and organizational skills.
Willing to travel internationally up to 4 weeks at a time.
Nice to Have Skills & Experience
Familiarity with hospitality access control vendors such as ASSA ABLOY
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.