A leading Logistics company is seeking a qualified ServiceNow SPM consultant to join their growing team as they implement ServiceNow SPM (Strategic Portfolio Management). The ideal candidate should possess specialized expertise in ServiceNow SPM. Responsibilities include partnering with the development team to the design, development, implementation, and maintenance of ServiceNow solutions tailored to their business needs. The candidate should be adept at independently driving projects and possess a proactive, self-starter personality. In addition to technical proficiency, the role requires the ability to work directly with end-users, ensuring a seamless adoption of ServiceNow functionalities across the organization. If you are a dynamic professional with a proven track record in ServiceNow and a passion for optimizing workflows, we invite you to apply and contribute to the success of Ryder Logistics.
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5+ years of relevant ServiceNow experience in an enterprise environment, specific dedicated experience with SPM Module (Strategic Portfolio Management)
Ability to provide expertise specifically on the ServiceNow SPM Module: Focus areas Demand, Projects and Portfolios, Ideation and timesheet management
Strong overall configuration experience: Develop workflows, custom reports, forms, update sets, etc.
Experience upgrading ServiceNow version and integration activities
Understanding of basic administrative tasks: configuration, user set-up, permissions, system maintenance, etc.
Strong understanding of overall business processes and translate it into workflows (How to submit change request/ map out workflows, etc.)
Excellent interpersonal skills, a go-getter, someone that can think outside of the box and work independently
Specific experience with ServiceNow SPM Module (Strategic Portfolio Management) Technical and Process/ functional knowledge
Strong Experience with performance analytics, Experience setting up groups, security rules, permissions, etc.
Technical Skills: PowerBI, SQL (querying), integration experience, understands APIs
Experience with ADO/ Jira and high-level understanding of integrations
Experience working within the Supply Chain/ Transportation domain
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.