Ryder Logistics is seeking a qualified ServiceNow Developer to join their growing team as they implement ServiceNow SPM (Strategic Portfolio Management). The ideal candidate should possess specialized expertise in ServiceNow Development with SPM being preferred, demonstrating hands-on configuration/ Development skills. Responsibilities include the design, development, implementation, and maintenance of ServiceNow solutions tailored to their business needs. The candidate should be adept at independently driving projects and possess a proactive, self-starter personality. In addition to technical proficiency, the role requires the ability to work directly with end-users, ensuring a seamless adoption of ServiceNow functionalities across the organization. If you are a dynamic professional with a proven track record in ServiceNow and a passion for optimizing workflows, we invite you to apply and contribute to the success of Ryder Logistics.
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- 5-7+ years of relevant ServiceNow Development experience in an enterprise environment
- Development experience within ServiceNow ideally, ITSM, CMDB, or SPM (SPM experience is highly preferred - ServiceNow Strategic Portfolio Management)
- Strong overall backend development experience: Develop workflows, custom reports, forms, update sets, create ACL (Access control levels), developing new fields and applying rules around it
- Strong Experience with performance analytics, Experience setting up groups, security rules, permissions, etc.
- Experience upgrading ServiceNow version and integration activities
- Experience with overall administrative and development tasks: configuration, user set-up, permissions, system maintenance, etc.
- Strong understanding of overall business processes and translate it into workflows (How to submit change request/ map out workflows, etc.)
- Excellent interpersonal skills, a go-getter, someone that can think outside of the box and work independently
- Specific experience with ServiceNow SPM Module (Strategic Portfolio Management) Technical and Process/ functional knowledge
- Technical Skills: PowerBI, SQL (querying), integration experience, understands APIs
- Experience with ADO/ Jira and high-level understanding of integrations
- Experience working within the Supply Chain/ Transportation domain
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.