Job Description
An employer is looking for an Integrations Support Lead to sit remotely. You will primarily be tasked with leading hands on support efforts related to the client’s Azure and Workday integration environment. Currently there are 5 team members supporting these integrations, 3 on the Azure side, 2 on the Workday side. You will act as a point of escalation for the team, doing a deep dive/ root cause analysis for repetitive issues and partner with development to determine resolution. You will lead related projects in this space and provide day to day leadership to the other team members. You will provide updates to leadership and enhance any technical documentation for the environment to continue to enhance/ mature their support processes/ best practices. Additional tasks will include hands on integration development as needed for enhancements, collaboration with other leads to communicate escalations, and assist with complex integrations as needed.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
8-10+ years experience in integration development and support
2+ years experience in a lead support capacity
Well versed in Azure integrations- ADF, Logic Apps, Service Fabric (Microservices)
.Net and C# development experience- APIs/ integrations
Hands on Workday integration experience (Ideally Financials)
Well versed leading a support team, root cause analysis, best practices, etc.
Nice to Have Skills & Experience
ServiceNow experience
ADO
MS SQL skills
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.