Job Description
• Support the testing, evaluation, and validation of new technologies, hardware, and proof-of-concept initiatives
• Coordinate the deployment of technology pilots into operational environments, ensuring successful execution from planning through implementation
• Partner closely with Technology, Product, Operations, Engineering, and external vendors to deliver innovation initiatives
• Serve as the primary point of coordination across multiple teams to ensure project timelines, dependencies, and deliverables remain on track
• Assist with hardware installation planning, configuration, troubleshooting, and deployment activities
• Validate hardware compatibility, functionality, and operational readiness prior to field deployment
• Collaborate with vendors to resolve technical issues and coordinate equipment logistics
• Document testing results, implementation findings, lessons learned, and deployment recommendations
• Track project milestones, risks, action items, and implementation schedules
Support continuous improvement efforts by identifying opportunities to improve technology processes and deployment methodologies
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 5+ years of experience in Technology, Retail Technology, Hospitality Technology, Operations Technology, or a related field
• Experience supporting hardware deployments or technology rollouts across multiple locations
• Experience supporting, implementing, or troubleshooting
• Strong organizational and communication skills
• Strong problem-solving and analytical abilities
• Ability to manage multiple priorities in a fast-paced innovation environment
Comfortable working with external vendors and internal stakeholders
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.