The Deployment Specialist Restaurant Technology, is responsible for managing pre deployment and readiness of technology solutions for the restaurants. We are looking for a focused and detail-oriented candidate, excited to help us organize, coordinate, and manage various projects associated with technology initiatives.
Responsibilities include, but are not limited to:
Collaborate with cross-functional teams, mainly Operations, Point of Sale vendors, technology vendors, and technical experts to drive successful implementation and installation of technical equipment.
Oversee development, execution, and delivery of technology (hardware and software) to existing restaurants.
Work closely with our technology partners to ensure flawless execution of site surveys.
Execute weekly calls to ensure project status is on track and escalate critical issues that may impact project completion.
Maintain up-to-date trackers of all restaurant status and ensure communications are being sent in a timely manner to all affected stakeholders.
Provide first level escalation support of site readiness and POS conversion work, specifically during late hours (overnight support required).
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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The Deployment Specialist Restaurant Technology, is responsible for managing pre deployment and readiness of technology solutions for the restaurants. We are looking for a focused and detail-oriented candidate, excited to help us organize, coordinate, and manage various projects associated with technology initiatives.
Associates degree in business administration, Information Technology, Operations Management, Computer Science, related field, or equivalent experience.
Bachelors Degree preferred.
Experience in requirements gathering, project management and project execution.
Proficient in Project Management tools, including Smartsheet, Monday, Jira.
Efficient in Microsoft 365, Word, Excel, PowerPoint
Experience with Operations in the QSR industry, including operations process flow and integrations with technology.
Experience managing POS content and high-level understanding of restaurant systems and technology.
Candidates with QSR experience will be prioritized.
Have current, working knowledge of the foodservice industry and current challenges.
Ability to manage requests, prioritizing tasks, and meeting deadlines in a dynamic environment.
Proven project management experience of large projects a plus
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.