Job Description
We are seeking a fully hands-on Principal Software Engineer to lead technical design, architecture, and delivery of scalable, high-performance digital solutions. This role will directly impact millions of guest interactions while supporting franchisee-facing tools and operational systems.
The ideal candidate is a highly-collaborative, business-outcome obsessed technical leader who contributes production code daily, and can move the needle on the business in their efforts. Both independently or in collaboration with Product, Design, Data, and Brand leadership, they push for and deliver innovative digital solutions that enhance guest satisfaction, drive sales growth, and modernize the Popeyes technology ecosystem.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 10+ years of professional software engineering experience, including identifying, scoping and leading complex technical initiatives that drive significant business outcomes.
- Proven ability to independently deliver and oversee the delivery of high-quality systems under strict deadlines.
- Strong proficiency in JavaScript/TypeScript, React, and Node.js.
- Experience with GraphQL
- Cloud expertise, preferably AWS (Lambda, API Gateway, DynamoDB) and Infrastructure as Code
- Experience designing and operating distributed, high-traffic systems.
- Strong understanding of relational and non-relational database systems.
- Experience with CI/CD tools (CircleCI, Jenkins, GitHub Actions) and automation pipelines.
- Familiarity with observability tools (Datadog, CloudWatch).
- Strong understanding of testing methodologies (A|B Testing and Experimentation).
- Excellent communication skills with the ability to articulate technical trade-offs to non-technical stakeholders.
- Bachelor’s degree in Computer Science or related field, or equivalent industry experience.
Demonstrate fluency with AI coding assistants as a daily development tool, candidates should be comfortable discussing how they structure prompts, manage context, use plan/agent modes, and evaluate AI output.
Nice to Have Skills & Experience
- Apollo Federation preferred).
- Terraform preferred
Experience building or contributing to agentic systems, MCP servers, or internal AI tooling is preferred
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.