As a Manager of Instructional Design for Restaurant Operations, you'll lead the creation and implementation of training programs and materials for restaurant staff, ensuring alignment with business goals and operational needs. This role will also serve as a bridge between the training team and platform support, advocating for enhancements that improve functionality and user experience including new employee onboarding, operational procedures, and leadership development.
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- Bachelor's degree in instructional design, education, or a related field
- 3+ years of experience in instructional design, preferably in a QSR, restaurant, food service, or hospitality industry setting
- Instructional Design Expertise: Strong knowledge of instructional design models, adult learning principles, and competency-based training
- Project Management Skills: Ability to manage multiple projects simultaneously and meet deadlines
- Communication Skills: Excellent written and verbal communication skills. Strong collaboration skills with operations leadership and cross-functional teams
- Facilitation Skills: Ability to deliver engaging and effective training programs
- Technical Skills: Proficiency with learning management systems (LMS) and e-learning authoring tools such as Articulate 360, Adobe, and Camtasia
Food Industry Knowledge: Familiarity with the food industry and its related processes
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.