Job Description
The Business Analyst will be working solely on our Provider Technology projects. The business analyst will work closely with our front-end development team (Salesforce or .NET), as well as internal teams (including, but not limited to, Scrum Masters, Project Managers, Product Owner, QA, 3rd party consultants), in a fast-paced and dynamic environment. We are looking for a Business Analyst who is detail-oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with internal team members, thrives in a fast-paced work environment, and has a solid understanding of the software development lifecycle.
Tasks/Responsibilities:
Able to function as subject matter expert to collect complete and accurate business requirements from internal or external clients or outside business partners and consultants.
Work as a team player and leader in order to effectively coordinate across functional teams.
Collaborate with Product Management to balance product vision and voice of customer in order to recommend and deliver best-in-class solutions.
Develop documentation that accurately reflects client needs and is clearly defined for Development and QA teams (i.e. business requirements, user stories, wireframes, functional specifications, UAT test plans, etc).
Create clear and easy-to-follow user guides for clients and end-users.
Share knowledge and organize training for team members.
Key Competencies:
• Advanced problem-solving skills
• Analytical mindset
• Written and verbal communication and presentation skills to both technical and non-technical teams
• Solid business requirements gathering skills
• Wireframes, specifications, and technical documentation
• Understanding of user experience design principals
• Collaboration
Positive attitude, enthusiasm, and flexibility
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 3+ years of experience as a Business Analyst- focusing in software development projects
• Proficiency with JIRA and the ability to write User Stories
• Proficiency with MS Office suite of products (i.e., Excel, PowerPoint, Visio, Outlook, etc.)
• Agile software development experience
• Continuous process improvement skills
Figma or similar wireframe design skills to communicate ideas
Nice to Have Skills & Experience
Healthcare industry or pharmacy or specialty pharmacy experience
Medical Claims Reimbursement Process
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.