Job Description
Role Overview
The Senior Release Manager will be a key leader in driving the transformation of release management practices from legacy, fragmented processes to a modern, automated, and scalable operating model. This role will lead the design, implementation, and adoption of enterprise-wide release capabilities across International Technology and Global Payments Solutions Technology. This leader will bring a forward-looking mindset, combining deep domain expertise in global payments with proven experience modernizing complex technology environments. The role requires strong influence, strategic execution, and the ability to align diverse teams to a standardized, efficient, and risk-aware release framework. Compensation is around $55/hour.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Required Qualifications
8+ years of experience in Release Management, IT Service Management, or related disciplines within large, complex organizations
Proven experience leading enterprise transformation initiatives, particularly modernizing legacy release processes
Strong domain expertise in Global Payments & Solutions Technology, including integration patterns and operational dependencies
Demonstrated success implementing release automation strategies for tracking and reporting
Exceptional communication and executive presence, with the ability to influence at all organizational levels
Strong process discipline with expertise in documentation, governance, and change management
Proven ability to drive alignment and execution across distributed teams without direct authority
Experience defining KPIs/metrics to measure release performance and continuous improvement
Nice to Have Skills & Experience
Preferred Qualifications
Experience in global financial services or other highly regulated environments
Experience with enterprise tooling (e.g., ServiceNow, JIRA, Cutover)
ITIL certification or equivalent experience in ITSM best practices
Experience leading transformation from monolithic/legacy systems to modern, cloud-enabled architectures
What Sets This Role Apart
Opportunity to lead enterprise-wide modernization, not just manage releases
Direct impact on transforming legacy processes into a scalable, automated release ecosystem
High visibility role supporting critical global payments platforms and executive priorities
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.