Job Description
Day-to-Day:
Insight Global is seeking a Medical Office Specialist to join a large regional health system in Florida. This position supports handling inbound and outbound phone calls, communicating with patients regarding appointments, documentation, and questions, monitoring Epic and MyChart for messages and tasks, processing and refiling patient documents, and ensuring timely follow‑up. The Office Specialist plays a key role in delivering a positive patient experience through clear communication, professionalism, and attention to detail.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Must-Haves:
- High school diploma
- 2+ years office health care experience highly preferred
- Be able to pass a drug screen and background check
- Epic Experience (Mychart)
- Excellent customer service experience in a high-volume environment
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.