A client of Insight Globals is looking for a help desk technician to support their California locations. You will be 100% on the phones taking calls from end users with issues like accounts being locked, password resets, troubleshooting problems, installation of software and similar tasks. You will be responsible for documentation and escalation if necessary. pay range 21-25/hr
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.