Job Description
Insight Global is seeking an Escrow Processor to support a busy title and escrow team in Jacksonville, St. Augustine, or Orlando. This role is responsible for the beginning stages of the escrow process, working closely with real estate agents, lenders, customers, and internal teams to gather documentation, clear title requirements, and prepare files for closing. The Escrow Processor will review documents, resolve title issues, coordinate with parties throughout the transaction, process requests and updates, and ensure files are moving efficiently toward closing. This position is highly customer-facing and requires strong communication, organization, and attention to detail. The ideal candidate has experience in escrow, title, administrative support, or processing and is comfortable managing multiple transactions in a fast-paced environment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 1+ years of escrow, title, processing, administrative, or real estate transaction experience
• Strong communication skills and ability to work with customers, agents, and lenders throughout the transaction process
• Experience gathering documentation and managing files from opening through closing preparation
• Strong attention to detail and organizational skills
• Ability to prioritize multiple tasks in a fast-paced environment
• Strong customer service mindset and problem-solving abilities
• Ability to work independently while supporting a larger escrow team
Nice to Have Skills & Experience
• Previous escrow processing experience
• Front office, receptionist, or administrative experience within title, escrow, mortgage, or real estate
• Strong knowledge of the residential closing process
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.