Job Description
Overview
The Dynamics 365 Finance and Operations Functional Administrator supports production systems by resolving tickets, configuring features, and improving workflows. This role focuses on daily system stability and enhancements.
Responsibilities
Triage production issues and resolve functional tickets
Configure and maintain D365 F&O modules
Support ongoing enhancements and system improvements
Work with business users to gather requirements
Troubleshoot system issues and recommend solutions
Assist with post go live optimization efforts
Partner with offshore teams and provide onshore coverage
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Requirements
3 to 5 years of Dynamics 365 F&O experience
At least one full lifecycle implementation
Strong experience in production support environments
Hands on configuration experience
Experience triaging tickets and resolving issues
Strong communication skills with business stakeholders
Ability to work US hours (9-5 EST)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.