n this role, you will have the opportunity to provide administrative support to patients, fellow employees and referral sources through the coordination and administration of the front office activities
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The ideal candidate will have a background in an administrative role with strong computer proficiency, and customer service
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Typical responsibilities include scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research and responding to telephone inquiries
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Responsible for patient appointment scheduling
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Creation of new patient charts and maintenance of patient records
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Scanning and filing patient documents and ensuring complete and accurate information
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Managing incoming phone calls
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Obtaining insurance authorization
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Providing financial counseling for patients and posting over the counter (OTC) payments
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Daily document research on an electronic health/medical record system
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.