Carnival Corporation is seeking a proactive and detail-oriented IT PMO Project Documentation Specialit to support our MAST IT team. This role is ideal for someone who thrives in a fast-paced, enterprise environment and is passionate about documentation, process improvement, and project coordination.
Youll work closely with our PMO and technical teams to centralize enhancement requests, standardize documentation, and ensure smooth coordination across multiple brands and systems. This is a hands-on role requiring strong organizational skills, initiative, and the ability to work independently.
Support the documentation and organization of architecture, support materials, and project artifacts across SharePoint, Teams, ADO, and other platforms.
Consolidate and maintain SharePoint sites to serve as a central source of truth.
Track and log enhancement requests from various sources (ServiceNow, ADO, etc.).
Coordinate meetings, take minutes, and follow up on action items.
Create and maintain Brand Packs with architecture diagrams, RACIs, support contacts, and deployment status.
Monitor deployment progress across brands/ships, especially around security tools and compliance.
Standardize enhancement documentation and support SOX compliance efforts.
Assist in running weekly PMO meetings, tracking risks/issues, and supporting ITsynch enhancement planning.
Collaborate with technical teams to extract and document tribal knowledge.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Strong experience with SharePoint (site creation, content organization)
Familiarity with Azure DevOps (ADO) and ServiceNow or similar ticketing systems
Ability to work independently and autonomously, especially across time zones
Experience in enterprise IT environments
Solid understanding of IT project coordination and vendor/team management
Excellent communication and follow-up skills
Technical understanding of legacy and modern POS systems (e.g., Infoships, AMOS)
Experience supporting PMO functions in large organizations
Familiarity with SOX controls and compliance documentation
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.