MyChart Bedside Analyst

The MyChart Bedside Analyst is responsible for supporting the implementation, optimization, and ongoing maintenance of Epic MyChart Bedside functionality, with additional support for Clinical Documentation (Clin Doc) workflows. This role partners closely with clinical, operational, and IT stakeholders to ensure inpatient-facing tools align with clinical documentation standards, support patient engagement, and meet organizational objectives.
The analyst will contribute to system configuration, issue resolution, workflow analysis, and end-user support while adhering to Epic best practices and healthcare regulatory requirements.
Key Responsibilities
MyChart Bedside Support
• Serve as a subject matter expert for Epic MyChart Bedside, supporting inpatient-facing functionality and workflows
• Assist with system configuration, testing, and validation of MyChart Bedside features
• Collaborate with clinical and operational stakeholders to gather requirements and translate them into functional system design
• Troubleshoot and resolve system issues, escalating when necessary and documenting resolutions
• Participate in upgrades, enhancements, and optimization initiatives related to MyChart Bedside
• Support user acceptance testing (UAT), integrated testing, and go-live activities as needed
• Develop and maintain documentation, including workflow diagrams, build specifications, and support materials
Clinical Documentation (Clin Doc) Support
• Assist with Epic Clinical Documentation (Clin Doc) configurations and workflow support
• Partner with nursing and clinical leadership to ensure documentation tools align with clinical practice and regulatory requirements
• Support documentation standards, templates, and tools to promote accurate and efficient clinical documentation
• Analyze and address documentation-related issues impacting workflow, quality, or compliance
• Collaborate with other Epic application teams to support integrated documentation workflows
Collaboration & Communication
- Work closely with cross-functional teams including clinicians, informatics, trainers, and other Epic analysts
- Facilitate discussions to identify gaps, improvement opportunities, and system enhancements
- Provide clear communication on issues, timelines, and resolutions to stakeholders
- Support knowledge transfer and assist with training materials or end-user education as needed

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

5+ years of MyChart Bedside experience -
Base Knowledge of Clin Doc

Clin Doc Cert

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.