Job Description
Overview: Insight Global is seeking an experienced Senior Applications Operations Engineer to support mission-critical FBI enterprise applications under the ITSSS‑2 contract. This role provides advanced technical expertise across application operations, infrastructure coordination, and data systems. The position serves as a key technical resource supporting secure, on-premises environments and ensuring system reliability, performance, and integration across FBI platforms.
Responsibilities:
• Maintain and support application and infrastructure operations across production, pre-production, and staging environments.
• Manage IIS-hosted applications and associated system configurations.
• Support primary and secondary on-premises cloud environments, including failover operations.
• Coordinate with identity, network, and infrastructure teams (ICAM, F5, vSphere) to resolve access and performance issues.
• Manage application service accounts and REST API integrations.
• Support .NET-based applications using MVC architecture and repository patterns.
• Provide SQL Server querying, maintenance, and performance tuning.
• Support quarterly application enhancements and Agile release cycles.
• Provide end-user and stakeholder support for application data managers and users.
• Troubleshoot complex issues and document solutions and system changes.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Must Haves:
• 8+ years of relevant technical experience.
• Active Top Secret clearance with SCI eligibility.
• Bachelor’s degree in Information Technology or related field (or equivalent experience).
• Strong experience managing IIS and IIS-hosted applications.
• Proficiency with Microsoft .NET, AppFabric, SharePoint Server, MVC frameworks, and FAST Search.
• Strong SQL Server skills, including querying and performance tuning.
• Familiarity with Web API, ASP.NET Core, and Entity Framework.
• Experience with source control tools such as Git.
Plusses:
• Experience supporting large-scale federal or intelligence community systems.
• Background in application operations within highly regulated environments.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.