A mid-sized manufacturing company specialized in plastics manufacturing for medical devices is seeking a strong Salesforce Administrator to join their team and ensure the optimal performance and health of our Salesforce platform. This is a contract role until the end of 2024 (potential for extensions) and candidates should be local to the greater Philadelphia area and open to going onsite in Wilmington, DE 3 days per week.
Responsibilities:
· Maintain the Salesforce org by providing and conducting general support.
· Collaborate with business users to understand the business case and value for any configuration or enhancement requests.
· Collaborate with M&S IT solution delivery team on any design and configure enhancement requests. Tasks may include, but are not limited to, data mapping, object modeling, page layout design, workflow rules, and process flows.
· Document existing processes and procedures related to the Salesforce org, especially those where integrations are involved.
· Ensure the overall health of Salesforce org health by reviewing, testing and accepting critical updates, monitoring limits to confirm compliance, identifying and remediating items to decrease technical debt.
· Implement and enforce best practices to enhance the quality and efficiency of the solution delivery process.
Serve as a Subject Matter Expert (SME) for Salesforce.com
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
- 5+ years of experience in Salesforce Administration
- Strong in design, configuration and customization within Salesforce.
- Ability to analyze and understand existing complex custom Salesforce setup for existing processes.
- High-level understanding of advanced analysis, reporting, formatting, data manipulation, and presentation.
- Familiarity with Salesforce.com best practices, support mechanisms, procedures and limitations is required.
- Salesforce CRM development using declarative automation tools (ie., Flow or Process Builder).
- Understanding and previous use of SOQL.
- Strong understanding of marketing, sales, and service methodologies, processes, common challenges and best practices.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.