We are seeking an Associate Director to oversee our pharmaceutical client's Robotic Process Automation (RPA) and AI/ML portfolio, collaborating with cross-functional business areas (Clinical, Discovery, Finance, TechOps, Development) to understand processes, gather requirements, and implement RPA and AI/ML solutions. You will be responsible for liaising with internal IT, as well as onshore and offshore consultants to create RPA bots and AI/ML solutions. You will also oversee the development, execution, and governance of the RPA and AI strategy across the organization. This individual will be onsite in Chadds Ford, PA 4 days a week.
- Project Management: Plan, design, develop, maintain, and support RPA and AI/ML projects, upgrades, change management, and operations.
- Collaboration: Work with stakeholders, vendors, and resources to design and develop RPA bots and AI/ML solutions.
- Strategy Implementation: Drive RPA and AI implementation strategy, understand business challenges, collect requirements, and develop solutions.
- Consensus Building: Create consensus on solution introductions and withdrawals.
- Solution Review: Recommend new solutions, changes to existing ones, and exceptions.
- Team Management: Manage developers, business analysts, and support personnel, ensuring collaboration, productivity, and professional development.
- Budget Input: Participate in strategic and budgetary planning processes.
- Support Collaboration: Ensure support teams deliver right-fit digital solutions.
- Compliance: Operate within a culture of compliance and collaboration.
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- Bachelor's degree in Computer Science, IT, Business Administration, or related field
- Managerial experience, having led a team of developers
- 10+ years of IT experience with a strong understanding of RPA technology (UiPath or other RPA suites), generative AI, Microsoft Copilot Studio, and OpenAI
- Pharmaceutical industry experience (manufacturing or supply chain also considered)
- Strong interpersonal skills, ability to build relationships, manage on-shore, off-shore, and third-party teams
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.