Job Description
One of Insight Global's largest pediatric healthcare clients is seeking a Clinical Laboratory Quality Assurance Supervisor to join their laboratory group at the main hospital in Wilmington, DE. This person will ideally specialize in blood bank operations and ensure compliance with CAP, AABB, and CLIA standards (among others) by leading inspection readiness, managing quality systems, and working hands-on with technologists and inspectors during audits. This role oversees document control, competency programs, and corrective actions, while maintaining a strong floor presence to guide workflows, validate processes, and resolve issues in real time. The supervisor drives continuous improvement, supports training, and serves as the primary liaison during inspections to uphold patient safety and regulatory excellence. This candidate will have a hand in preparing the laboratory for upcoming expansion this year and will be expected to serve as the subject matter expert for inspections and regulatory guidelines.
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Required Skills & Experience
Bachelor's degree.
5+ years of experience as a Blood Bank Technologist or Generalist with specialization in Blood Banking.
Thorough knowledge of inspection process & laboratory guidelines (ex/ CAP, CLIA, COLA, AABB)
Excellent communication skills, ability to articulate guidelines and processes between techs and leadership.
Previous experience serving as point person for inspections via CAP, CLIA, COLA, JCo, or additional clinical laboratory guidelines.
Nice to Have Skills & Experience
Leadership or supervisory level experience.
Senior or Lead Blood Bank experience.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.