A large utilities client is looking a highly skilled Senior Desktop Engineer to oversee and support our desktop engineering environment, ensuring an excellent customer experience. The ideal candidate will have extensive expertise in Microsoft Intune, SCCM, and Windows Autopilot. Responsibilities include being a key member and providing SME input to a team supporting a Windows 11 CIS level 1 upgrade project, ensuring endpoint security and compliance, creating secure desktop images, and improving our endpoint management. We need a leader in this space, not someone who would be looking for direction, but a key partnership with the existing teams is critical. Day to day support needs will also be part of this role. Strong experience with cloud technologies, enterprise-level virtualization, enterprise security mitigation, and excellent troubleshooting skills are essential. Must be a team player with excellent communication skills. Must be able to go onsite in Newark or Dover DE two days a week.
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Strong experience (SME level) in Microsoft Intune, System Center Configuration
Manager (SCCM), and Windows Autopilot
Experience with managing Active Directory and related Group policy management at an
enterprise level. Experience required in Microsoft Entra ID (Azure AD)
Experience with CIS Level 1 benchmark for Microsoft Windows Desktop.
Experience with mobile device management
Experience with Microsoft client device Operating Systems (Windows, 10, 11)
Strong experience with enterprise level virtualization technologies such as VMware,
Citrix or Microsoft
Strong experience with all aspects of Active Directory and its management
Excellent troubleshooting skills
Experience with management and support of devices within data centers
Experience with design and architecture of systems and solutions
Strong verbal and documentation skills
Microsoft certifications a plus
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.