A large utilities is seeking a proactive and experienced Change Management Consultant to support the successful implementation of ServiceNow ITSM and a parallel reporting transformation initiative. This contract role will focus on driving user adoption, minimizing resistance, and ensuring smooth transitions through structured change management strategies.
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- Bachelors degree in Organizational Development, Business, IT, or related field.
- 3+ years of experience in change management, preferably in ITSM or enterprise reporting environments.
- Experience with ServiceNow platform and ITIL processes is highly desirable.
- Strong communication, facilitation, and stakeholder management skills.
- Prosci or similar change management certification preferred.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.