WIN 11 Technician

Post Date

Dec 19, 2024

Location

Dover,
Delaware

ZIP/Postal Code

19904
US
Feb 20, 2025 Insight Global

Job Type

Contract

Category

Desktop Support

Req #

KPD-752953

Pay Rate

$18 - $23 (hourly estimate)

Job Description

A large utlities client is looking for a WIN 11 Technician to join their team and help support a WIN 11 Migration project along with other IT support needs.

What you are working on:
- Imaging all PCs using SCCM or Autopilot
- Update Inventory sheet to track who is using which computer
- Manage/Maintain inventory in storage room
- Including proactively ordering items when counts get low
- Organize shipping materials, including refilling supplies from FedEx
- Create labels for people to ship or return equipment
- Work with Dell for Warranty repair
- Work with users to return equipment from separated employees
- Also Retrieve computers when they are replaced

Prepare old equipment for decommission with Iron Mountain

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- Windows 11 imaging experience
- Windows 11 and office troubleshooting
- Software installation
- Strong Customer Service
- Excellent Team work
- Strong Communication
- Organization

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.