Job Description
Insight Global is seeking a dedicated and detail-oriented Medical Assistant to join a primary care healthcare practice in Dover, DE. The ideal candidate will support the head physician and patients by performing administrative and clinical tasks to ensure efficient patient care and smooth office operation. This is a unique practice for direct primary care. Meaning, all patients are members of the clinic so there is no billing/insurance involved outside of the clinics membership fee which results in a low patient volume of approximately 8-10 patients per day.
Responsibilities:
Clinical Duties:
• Take and record vital signs and medical histories
• Prepare patients for examinations and assist during procedures
• Administer medications and injections as directed by the physician
• Collect and prepare laboratory specimens
• Sterilize medical instruments and maintain exam rooms
Administrative Duties:
• Schedule appointments and manage patient flow
• Maintain and update patient records in the EMR system
• Answer phones and respond to patient inquiries
• Coordinate referrals and follow-up care
• General administrative responsibilities of the office (i.e.: clerical work, taking out the trash, receiving packages/mail, etc.)
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Minimum of 3 YOE (ideally 5-7 YOE) as a Medical Assistant
- Experienced with the following procedures: Immunizations, spirometry, EKG, Point of Care testing (Urinalysis/Flu/COVID/Strep/etc.), collecting vitals, etc.
- Ability to uphold patient confidentiality & HIPPA adherence
- Well-versed in EMR’s – Elation, EPIC, or similar
- Excellent Customer Service skills and bedside manner
- HS Diploma/GED
- Comfortable working with Pediatric Patients
Nice to Have Skills & Experience
- Advanced certifications: MA/RMA/Nursing
- Phlebotomy
- Primary Care experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.