Telecommunications Business Analyst

40-50/hr
Insight Global is hiring for a Telecommunications Business Analyst to sit onsite in Stamford, CT for a large, telecommunication company. This Telecommunications Business Analyst will be joining the Customer Operations Organization and working on new initiative where for SMB mobile customers, they will utilize T-Mobile infrastructure/network and Charter will provide the customer service. This business analyst will be working cross functionally with various teams both inside and outside the organization, consisting of both technical and non-technical stakeholders (IT, development, testing, billing, etc). On a day-to-day, this business analyst will be writing use cases and taking the use cases- putting them in front of IT and development so they understand what is needed to ("grooming") then reassessed before handed off to testing. This business analyst needs to be able to effectively communicate with various parts of the business to understand what is needed from the requirements. This business analyst needs to come from the telecommunication industry AND be comfortable with onsite.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 4-7 years of Business Analyst Experience within the telecommunication industry preferably Mobile
○ Strong background with writing requirements, use cases, user stories, or flows within Visio
· Background using Jira, Visio, MS Office Suites, PowerPoint
· Ability to communicate with both technical & non-technical teams
· Good personality & communications
Bachelor's Degree

Experience with Business Process Management Notation (BPMN): a way of documenting flows

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.