Job Description
40-45/hr
Insight Global is hiring for a project manager to sit onsite 4 days a week in Stamford, CT for a large, telecommunication client. This project manager will be joining the Customer Operations organization specifically within Business Integration. This project manager will be joining a team comprised of approximately 15 individuals supporting mobile & cable initiatives. These initiatives focus on the customer and call agent experience. For example, if a form is filled out with idea to enhance tools, improve call center service, or enhancements to the app, this group supports those functions. This project manager will be responsible for:
• Putting together slide decks for specific related projects
• Managing the entire project lifecycle from project definition through implementation
○ Managing multiple aspects of a project at a time
• Accountable for meeting agreed upon scope, cost, schedule and quality measures
• Develops project plan and drives project milestones.
• Establishes effective communication plan with project team and key stakeholders
• Provides day-to-day direction to project resources
• Responsible for preparation of documentation, status reports and budgets
• Attending daily stand-up meetings with their fellow business analysts to understand what is needed and the status of projects
• Gather meeting notes and updating Jira/Smartsheets
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 2-4+ years of project management experience
• Prior experience managing multiple projects at a time
• Experience working within an Agile and Waterfall environment
• Experience using project tracking/planning tools Jira
• Ability to coordinate & communicate cross functionally
• Good communication & personable
Bachelor's Degree
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.