Community Manger (Brand Voice)

Insight Global is seeking two Community Managers who will act as the brand voice across social platforms and online communities. This role focuses on shaping sentiment, building trust, and fostering positive engagement by representing the client in organic conversations, not customer service channels. They will work closely with social listening, brand, PR, and influencer teams, this individual will engage thoughtfully with customers, creators, and entertainment partners to strengthen brand presence and community relationships. This is a 6-month ongoing contract and pays $50-55hr.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 5+ years in community management for a well‑known or regulated brand
○ Deep understanding of Facebook groups, Reddit, Instagram, and emerging spaces
• Proven experience acting as the brand voice for a large, consumer‑facing brand
• Strong understanding of legal, PR, and reputation management considerations
• Ability to build and nurture positive brand communities by understanding recurring pain points, customer wish lists, and audience motivations
• Experience navigating sensitive or high‑visibility social situations with sound judgment
• Ability to speak to real examples of what went right—and what went wrong—in previous brand or community engagements
Prior experience at a PR agency or in close partnership with PR teams

Prior experience at a PR agency or in close partnership with PR teams

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.